JEL Consulting

MORE ABOUT EDDIE LONGWORTH

For 24 years I have been designing and delivering exciting and often inspirational solutions in claims and supply chain development for insurers, claims managers and vendors.

Strategy, planning, operational transformation and business growth are just a part of the vast portfolio of knowledge and change management skills that I bring to every project.

Combining expertise with innovation, analysis with insight, and inspiration with intelligence, makes for a powerful combination of capability that I offer to every client, large or small.

WHAT DO WE DO?

CLAIMS SUPPLY CHAIN ALIGNMENT PROGRAMME

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MY OPINIONS

Culture Beats Strategy Everyday

There is some grim reading in a recent report by Which? magazine, considering the experiences of policy holder claimants from the motor, household, travel, and pet insurance sectors. Almost half (yep, nearly 50%) of claimants reported at least one problem…

Playing a Part in the VRA’s Report on Carbon Emission Savings in Vehicle Reclamation

By filling out the form below, you’ll gain access to my article which dives into the findings from the comprehensive carbon emission savings report developed by JEL Consulting in partnership with the Vehicle Recyclers’ Association (VRA). In this article, I…

‘Groupthink’ Destroys Claims Integrity

On the day that I write this article, it’s 24 hours since the final report of the tainted blood products and transfusions scandal, creating an estimated cost of £10b to the public purse. To save a few pounds of operational…

Testimonials

“I have worked with Eddie a number of times over recent years. He thinks sensibly, challenges entrenched beliefs and brings deep experience into his engagements. Eddie isn’t one of those people who holds back on sharing what he believes because you might not want to hear it - and he’s worth listening to.”

- Andrew Morrish

UK Claims Director at Aviva

“Eddie and I first worked together in 2007 on a major review of the Ageas repair supply chain. His steering and creativity helped create the Solution Centre concept that was seen as market leading at the time. Since this project Eddie has also assisted me personally on a number of matters and most latterly undertaken a very successful review of the ageas property supply chain. Eddie brings a wealth of experience, knowledge, pragmatism and savvy to assignments.”

- Rob Smale

Former Claims Director, Ageas Insurance

“It was a pleasure to organize a debate event with Eddie. He runs the moderation of the discussion with very high professional standards, making the event both interesting and insightful. Strong recommendation and thank you, Eddie”

- Mari-Sanna Paukkeri

CEO, Co-founder at Utopia Analytics Oy

“Eddie's success comes as no surprise to me. He has provided invaluable advice, support and guidance to multiple stakeholders across insurance. Eddie's strength lies in people management and understanding; empathy, and the ability to solve problems whilst at the same time, understanding many different viewpoints.”

- Graham Proud

Global Head of Insurance Collaboration at Reuters Events

Not slow to give opinions but always with a view to giving constructive criticism and finding new solutions for clients. Eddie is trusted by many leading businesses in the sector who are seeking new ways to better performance with outstanding results.